14 Days Money-Back Guarantee

Is your item faulty, and it has been over 14 days since you received it?

Oh no! We’ll do our best to get this sorted for you as soon as possible. Please email some images of the issue and a short description of what's wrong to our email address. Include a copy of your proof of purchase to begin the warranty process of getting this exchanged – hello@mamtastic.co.uk. Please note, we will only be able to action a guarantee within the warranty period. Contact us if you are not sure how long the warranty is for your product. 

General wear & tear including fabric fraying, zips breaking and general wear and tear may not be covered under a manufacturer’s guarantee or returns process.

If your item has developed a fault due to misuse, incorrect storage, lack of maintenance, accidental damage, this will not be classified as a manufacturing fault and we may not accept the return.